Who is Link Advice?

Since 1995, Link Advice (formerly known as Money Solutions) has been striving to improve the financial well-being of all Australians. We've made education and advice accessible to all so that more Australians can enjoy a brighter financial future. Link Advice is backed by the resources of the Link Group of companies that administers the super funds of over 5 million Australians.

What is financial advice?

Financial product advice is advice about your interest in a financial product. Financial advice can be general or personal in nature.

General Advice - General advice provides you with information about an investment product or service. It can help you learn more about these products or services and assess whether a product or service is right for you. General advice does not take into account your particular financial needs, circumstances or objectives and you should assess your own financial situation and read the relevant Product Disclosure Statement (PDS) before making a decision based on the advice.

Personal Advice - Personal advice is where one or more of your personal circumstances are considered when providing you with advice about a product or service. Personal advice may be limited to a particular issue that you have or may encompass your complete financial situation.

Full Financial Planning - our face-to-face Financial Planners offer a more comprehensive service. They look at your complete financial situation and prepare a plan for your future. Our Ongoing Care Program (OCP) is an ongoing review service that ensures your Financial Plan stays up to date and that you don't miss out on new ways to grow your wealth.

How can I get advice?

Our advice services are commonly provided through the following channels:

  • Over the phone
  • Face to face
  • Seminars
  • Video conferencing
  • Digital (online) advice

How much does advice cost?

If a Superannuation Fund (Fund) refers you to us, the service may be offered at no additional cost and is part of the administration fee you pay from your membership. Details of fees charged by the Fund can be found in the PDS relevant to your circumstances.

Where intra-fund advice fees are not subsidised by your Fund, we may charge fees on a fee-for-service basis. Fees start at $220 per hour including GST. The exact service fee will be agreed with you prior to proceeding with advice so you feel comfortable and confident that the service is right for you. For Full Financial Planning services, there is no cost for the first meeting. The first meeting gives you the opportunity to get to know us and decide if our services are right for you. The exact service fee will be agreed with you prior to proceeding with advice so you feel comfortable and confident that the service is right for you. We charge fees on a fee-for-service basis. Fees start at $220 per hour including GST. The fee payable for our Ongoing Care Program is also based on an hourly charge of $220 including GST and will be agreed with you prior to proceeding with the service.

How do I contact an adviser?

You can talk to an adviser by calling 1300734 007 between 8am and 6pm EST.

If you prefer, you can make an appointment to meet in person or correspond by email. Simply send us an email and tell us when and how you'd like to get advice.

Where can I read more about Link Advice products, services and fees?

You can read more about us, our services, our products, our fees and our complaints process in our Financial Services Guide (FSG).

What happened to my member login portal?

The member login portal is no longer available. Simply send us an email if you would like more detailed educational information about specific investment topics.

How do I know I can trust Link Advice?

Link Advice is a part of the Link Group of companies.

The Link Group administers financial ownership data and drives user engagement, analysis and insight through technology. We deliver complete solutions for companies, large asset owners and trustees across the globe.

Today Link Group is a market leading provider of technology-enabled administration solutions, with some 4,300 employees working across 11 countries, and our clients include some of Australia's largest superannuation funds and the world's largest corporations. For more information visit linkgroup.com

To provide financial advice in Australia you need to hold an Australian Financial Services Licence (AFSL). By dealing with an AFSL holder such as Link Advice, you benefit from various legal protections. If you deal with someone who is unlicensed, and something goes wrong, you will not have the legal protection you may need.

Our AFSL Licence no. is 258 145.